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Key Roles: Sales

Mike’s background includes 20+ years of executive experience in the technology and health and wellness industries. Mike’s sharp focus on problem-solving and client satisfaction gives him the drive to guide the Physicians with Vision sales efforts while surpassing client expectations and motivating teams to execute on the vision and exceed organizational goals. A graduate of Murray State University, Mike is married with four children and two grandchildren. He is heavily involved in faith-based organizations, youth sports and local mentoring programs.

Key Roles: Technology Oversight and Product Direction

Tom has over 20 years of experience in the non-profit and human services sector with a focus on 2-1-1 information and referral to facilitate access to human services. Education: B.A. in International Relations, Earlham College, M.A. in Not-For-Profit Leadership, Seattle University

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Support Portal
Visit the self-service support site to receive global 24/7 support, how to videos and articles, best practices, training materials and more.

Ticketing System
Visit the client support ticketing system to receive global 24/7 support for existing customers only (registration required).

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See RiverStar in Action

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Randal has twenty-five years of experience providing consulting services in the area of business and information technology. He provides the technical vision and direction to the company.

Randal’s primary focus for the last 20 years has been on providing solutions in the customer service interaction space targeted at improving the end customer’s overall experience regardless of the channel used to request support.

He has hands on experience with a broad range of development technologies and platforms including Visual Studio.Net, mySQL, SQL Server, Oracle, Sybase, Informix, C++, C#, and Java. Randal earned a Bachelor of Science in Computer Science and Operations Management and Information Systems from Bradley University.

Bob has over 40 years of experience in communications and technology. He provides the strategic vision and day-to-day operations management of the company. Bob is a well-respected leader and pioneer in software development and contact center solutions.

Over the past 25 years, Bob has served as the top executive for organizations spanning IP Monitoring and Analysis, Wireless Fraud Control and specialty Object-Oriented Consulting. While leading mission critical efforts for Fortune 500 companies such as Bell Labs, AT&T, Ameritech and Bellcore, Bob focused on the integration of leading edge network and operations technologies.

Bob’s educational background includes a PhD in Systems Engineering and a Masters in Mechanical Engineering from the University of Arizona. His bachelor’s degree in Mechanical Engineering was received from Carnegie Mellon University.