RiverStar Utility Assistance

Automating and Streamlining the Utility Assistance Process for Community Care Agencies.

RiverStar Utility Assistance (RUA) was built from the ground-up to make the Low Income Home Energy Assistance Program (LIHEAP) simple and easy for both applicants and agents — designed to maximize efficiencies and increase the number of applicants processed year after year.

Section Link

RiverStar Utility Assistance allows agencies to:

Offer multiple application options, via phone, self-service desktop or mobile device — with the industry’s most intuitive, easy-to-use interface.

Scale your operations confidently with a system that grows with you as your enrollment increases.

Determine eligibility quickly with advanced screening and application logic.

Increase revenue while decreasing costs with a more efficient and streamlined approach.

Download the infographic:

Learn how today’s successful Community Care Organizations are efficiently modernizing their technology platforms to optimize LIHEAP enrollment.
Download the infographic now

Section Link

Features

Hands-Free, Fully Automated Processing

The entire process can be automated, without the need for human intervention.

Simple, Easy-to-Use Interface

Our easy-to-use desktop or mobile interface makes LIHEAP applications simple.

Automated Eligibility Determination

Eligibility is determined quickly and automatically with a simple, up-front screening.

Agent-Led Assistance

Agents have full visibility into the application progress to assist applicants.

Powerful Reporting

Reports meet all state-level requirements or any ad-hoc needs.

Built-in Reminders and Notifications

Send reminders and acceptance notifications via text or email.

Section Link

Get the Case Study and Datasheet

Get our in-depth datasheet for more information, and read the case study from the United Way of Jackson County, MI.

All fields required.

Contact Us

Ready to get started? Want to learn more? Either way, we want to hear from you.

MAILING ADDRESS

20 Danada Square West Suite 260 Wheaton, Illinois 60189