Resources

Check here often for resources to get expert tips, thought leadership and educational tools from RiverStar.

Latest Blog Posts

White Paper

Five Reasons CRM Still Fails

This white paper covers a fresh new outlook on the top five reasons why CRM still fails to effectively manage the customer interaction when used as a primary information source for agents when they interface with customers.
Download White Paper

Infographic

Creating a Customer-Centric Contact Center

Contact centers experience frustration when agents can’t get the information they need quickly. Learn how RiverStar can turn frustration into a customer-centric hub of knowledge that makes your customers, agents, developers and executives happy!
Download Infographic

Video

Take a look at our Unified Agent Desktop quick-demo.

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