Resources

Check here often for resources to get expert tips, thought leadership and educational tools from RiverStar.

Latest Blog Posts

White Papers

Five Reasons CRM Still Fails

This white paper covers a fresh new outlook on the top five reasons why CRM still fails to effectively manage the customer interaction when used as a primary information source for agents when they interface with customers.
Download White Paper

Community Care Hub Enables Improved Health And Economic Outcomes

Learn how the right model and unified technology can bridge the gap between healthcare and social determinants, delivering improved outcomes and sustainable results.
Download White Paper

Infographics

Creating a Customer-Centric Contact Center

Contact centers experience frustration when agents can’t get the information they need quickly. Learn how RiverStar can turn frustration into a customer-centric hub of knowledge that makes your customers, agents, developers and executives happy!
Download Infographic

Community Care Hub Enables Improved Health And Economic Outcomes

Get an easy-to-understand, visual view of how the Community Care Hub gives organizations the ability to increase the coordination of care while creating sustained revenue and improving overall community health.
Download Infographic

Videos

Take a look at our Community Care Hub video.

Take a look at our Unified Agent Desktop quick-demo.

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